merlex auto group lawsuit merlex auto group lawsuit

I had a wonderful experience purchasing my used vehicle. I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! Anyone from afar could see that the reason they were doing this was because we left a negative review. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. (703) 214-3598. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Established in 2014. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator, Stephen Komorek API International Group Investigators, Matthew Paul Lee - World Wide Consulting Group, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. learned a lot about cars. "Mike" told me that they no longer wanted to do business with me. July 21,2020 check engine light came on. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. 72 Verified Reviews. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. We offer: Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Corporate Advocacy Program: How to repair your business reputation. He told me yes! Job closed due to COVID so I hardly drove car after that fixed! after constantly trying to reach, it was apparent he had no intention of assisting with the problems of the car, which was a day old from purchasing from Merlex. Dont click on those slick Ads! I decided to go back and read some of the reviews more closely. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. 6. On April 3, 2018 I got a bill and welcome letter from Ally Financing. They outsource all of their work to Philippines who do not know the basics of the English language. 235 Reviews. Wasted a trip out to Arlington. All rights reserved. Dont trust this dealer! Say we owe over $22,000.00 for the rest of their so called contract !!!!!! On March 16, 2018, Friday, I visited Pentagon Credit Union. You never know. Merlex Auto Group. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Corporate Advocacy Program: How to repair your business reputation. Server location. 40 minutes later I completed a fiancial form. We've either got it - or we can get it. Closed | Opens at 10:00 AM. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. I continued to call, he would not respond yet he was completely available prior to selling the car. I highly suggest, next time you spend over $10, you get yourself a keeper. i brought it in the next day and showed Ramil. Otherwise they will come to my home and make to me bad. The case status is Other. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, Hiding negative complaints is only a Band-Aid. Also he said that the total due is about $27,000. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. There is no any information about the financing by Pentagon Credit Union. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I dealt with the GM, Walter. WE FINANCE EVERYBODY - Call Our Sales Department For More Information. Child safety. "Walii"!!!! Copyright 1997-2023, Ripoff Report. 8 years ago. In the original write up they said that the car ran perfectly. !! Visit Merlex Auto Group. 185 were here. I spoke with substitute manager for that day Ray Kandahari. You will be sorry. I informed her, ok but was waiting to hear back from the sales person. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Always go with your gut feeling! Called in. co workers were fun and easy to get along with. they are not trustworthy! I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! Life's too short, are keep it up and yours will. Dont sign the sold as is be careful! Now please pay attention to this the fraudulent actions kick in!! After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. Unlawful and unprofessional. I drove far to get the vehicle I wanted. 2. I am a return customer and they as last time they treated my husband and I with s. Search job openings at Unique Auto Import. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! Read more reports about Merlex Auto Group. WARNING! The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. It was not discussed. Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Than hung up on me. Walii jumped out his car after blocking me in yelling "weve been looking for this car FOR WEEKS!". Thank you for bringing this to our attention. There are no page 1 and page 2 of the Buyer Contract. Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. 5. At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! There is a second line of financing exists. There I was told that car needed a new engine! Easy, done. BBB Business Profiles generally cover a three-year reporting period. The Purchase Documents set is thinner by 1/3. A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Before leaving, Ray gave his number, stating "Any issues, just let me know! I asked to provide me with absent pages in my Purchase Documents set. I got congratulations on the purchase from SETAYESH INC. ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble. before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Little did I know, for him, it was a phone call away! This is IMPORTANT! Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! I left with a Mercedes certified vehicle that has all of the bells & whistles. pay could be better. The owner Ray should NOT BE TRUSTED. 5 hours later I received a random text from a different sales rep asking how my test drive went. It looked brand new being a used car and all of the customer service reps handled me very well. Yelp users havent asked any questions yet about Merlex Auto Group. This is the best way to manage and repair your business reputation. It took me 3 weeks to have them taking care of the brakes that I ending up paying a % out of pocket. If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! Will never give them my money. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. Has your experience with this business or person been good? They gave me a different one that needed new Brakes and tires. BBB Business Profiles may not be reproduced for sales or promotional purposes. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Don't waste your time! West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. we contacted the VA DMV INSPECTOR in RICHMOND as well as others! This is the best way to manage and repair your business reputation. I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed. I contacted Capital One to look into this loan! Merlex Auto Group Sales Position. Confirmed my appointment a bit before noon. Flew in two days later from Georgia. When I asked why the price increase they replied that there was maintenance performed on it to ensure it ran perfectly typical bait and switch. 3.7. Consumers want to see how a business took care of business. Blessing in disguise Merlex Auto Group | 7 followers on LinkedIn. The manager Walter prepared Purchase Documents set. All Dealer Home Services must comply with state or local ordinances. Making you a happy customer is not their goal!! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Get more reviews from your customers with Birdeye. Latest check. apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! 10 stars!!! Wondering if a report is missing? Terrible experience with them. The cars advertised had already been sold and I drove 45 minutes there even though I spoke to a rep who confirmed the car was available. They told us the car moved to another dealership. Purchased 2015 ******** **** ***** July13 2020 during COVID. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. Called/ texted Merlex to inform them and see what they can do. 1105 N Glebe Rd, Arlington, Virginia 22201. Consumers love to do business with someone that can admit mistakes and state how they made improvements. CARFAX Vehicle History products and services are based only on information supplied to CARFAX. Merlex Auto Group. He knew nothing about the car so i should have known he knew nothing about anything else either. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. seeing that i was aware of their actions, I then preferred to take to my personal mechanic Wednesday, then drop at their mechanic to fix on Thursday this is TWO WEEKS AFTER PURCHASING THE CAR! BBB Business Profiles may not be reproduced for sales or promotional purposes. We inform our customers with the most accurate information we have at the time. 1 mile away. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Absolutely incredible!!! Safe. How those businesses take care of those complaints is what separates good businesses from the rest. Dear Mr. Bill, Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! Sadly, the first salesperson advised me that the vehicle was sold the next day. Salesperson Zaki Hairat drove the new car to my house. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. WOW that's great service, I expected a ride not to be taken for a ride. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. 1105 N Glebe Rd Arlington, VA 22201. Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Merlex Auto Group. As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. Or at least Bill of Sale. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. The cherry on top is the wash and detail they provide as you are preparing your paper work. There may be more specific results for "merlex-auto-group", For more specific results for "merlex-auto-group", Showing 1-25 of 112,711 Found Reports Case Summary. Great deal, I thought. Come Jan2022 job reopened so I started to use car frequently. 1 mile away. If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. Please DO NOT patronize this business. Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. #1 Luxury Auto Dealer in the Washington, DC Area! Merlex Auto Group. CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. THIS IS FRAUD! ONCE AGAIN, DO NOT BUY A CAR FROM HERE! RUN. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? I contacted "Walter" who quickly asked "when can i come in? NEVER!!! Compare pay for popular roles and read about the team's work-life balance. This profile is powered by Birdeye. Corporate Advocacy Business Remediation and Customer Satisfaction Program. If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. He replied "just let me know what the issue is and my mechanic will take care of it." TERRIBLE PAINT JOB SOLD ONLINE Fairfield OH, Stephen Komorek API International Group Investigators Stephen Komorek & Pat Welsh Fraudulent, Stole Valor, Criminal fake Detective Wellston Ohio. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. Almost half have been Mercedes and BMW's which is what we were looking at. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Got in contact with Julian shortly after the price dropped. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. 1105 N GLEBE RD, ARLINGTON, VA 22201. We analyze millions of used cars daily. 192 were here. DO NOT PURCHASE A CAR FROM HERE! Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. File your review. Yet, i have never met him before this day!!!!!! Find out what works well at Merlex Auto Group from the people who know best. Jason and Walter treated me with kindness and respect. Both the Pentagon Credit Union and Ally bank agreed to cancel the financing. 1105 N Glebe Rd, Arlington, Virginia 22201. FRAUD ALERT:. Car dealership. The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. Research, browse, save, and share from 21 IS 250 models in Centreville, VA. United States. Its HIS car, not mine. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. JULIAN TOOK VERY GOOD CARE OF ME. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. As a matter of policy, BBB does not endorse any product, service or business. Copyright 1997-2023 Ripoff Report. Well guide you through the process. Hiding negative complaints is only a Band-Aid. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. 30 minutes later the sales person asked for an additional minor piece of information. Two weeks after Merlex asked us to PAY $4500 down and sign on the dotted linw. Was told I signed sold as is and that I didnt purchase warranty. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Copyright 1997-2023, Ripoff Report. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Specialties: High End Used Car Sales. Estimated amount consumers saved since 1997: $15,590,010,907. Verify to immediately update business information, respond to reviews, and more! Who's crazy enough to start this website? A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. i brought the car back to Ray and told him i was taking it to Lexus for a Diagnostic. Who's crazy enough to start this website? I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. He said I should arrive at MerlexAutoGroup, to their selling place on 1105 N. Glebe Rd, take the car, and drive it to my home. i texted him to see what was the hold up he told me to "contact Walter". After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. Finally, one place to get all the court documents we need. Save. We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. Will definitely be back in the future. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! I have bought over 20 cars in the last 18 years. Trash. Want to share your experience with this dealership? Set an appointment waited 45 minutes before acknowledged waiting another 30 min after licensed was checked and no activity information relayed call for Lyft waited 11 minutes upon arrival of Lyft no one questioned my leaving ? Even called me several days later to say car was there, but you told me wasnt before. Merlex Auto Group Instagram September 02, 2018 merlex auto group instagram On March 19, 2018, Monday, at 6 pm I got a phone call from a fake police officer. 4. Call no one call you back but before I bought car everybody from there company blowing my phone up. I have brought this up to my team and we will be working on improving our sales experience. Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999. Initially I showed him a car that Id settle for but wasnt in love with. We left negative reviews of our experience. I was contacted, via e-mail once, and once only!!!! Horrible customer service. 1. if you can, stay away from these frauds! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. View all hours. Can be upwards of $3000.00 On top of vehicle cost. Great deal done. MerlexAutoGroup proposed to apply to the Pentagon Credit Union for a car loan for me and not wait for April 1. All rights reserved. Cancellation and Refund Policy, Privacy Policy, and Very informative. Another car stalled out and wouldn't restart within 50 feet of the lot. Very unorganized and fake professional. 2 months ago. They told you where to sign, and you just blindly did just that and now you come here to cry and whine over what YOU got YOURSELF into! Merlex did not have the vehicle we were interested in purchasing. The second bank is ALLY. Off course Nothing! Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . Employer est. After that call, employee Sid gave me Bill of Sale. Merlex - the masters of bait and switch. 1105 N GLEBE RD, ARLINGTON, VA 22201. Also I defined that in 2017, the car was involved in an accident. High Quality Pre-Owned Vehicles in Arlington, VA, Visit us at: 1105 N Glebe Rd Arlington, VA 22201. Consumers want to see how a business took care of business. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement.